Airlines
To deliver a connected travel experience, airlines must leverage digital and smart technologies and overcome operational fragmentation between entities. Multiple disparate entities must align across the airline value chain – a vast ecosystem of providers, terminals and information distribution channels to deliver an end-to-end seamless, safe and personalized journey..
To compound the challenge, airlines confront myriad regulations and time constraints, as well as a heterogenous technology portfolio frequently incompatible with emerging technologies, consumer expectations and emerging business models.
Tim Tech Consults eliminates root causes of performance issues and helps enterprises shift from labor-intensive and reactive approach to a process-intensive, predictive model that ensures stable and secure operations. We rationalize application portfolios to connect multiple disparate platforms and systems and enable cross-industry integration with retailers, hospitality firms and rental car companies.
Overview of Benefits


Back Office Optimization
- Analytics and total quality approach to infrastructure and database management
- “Automation First” mindset identifies repetitive tasks and friction points
- Processes redefined to optimize benefit of smart tools

Day of Travel Operations
- Proactive service for irregular operations
- Reservation systems and revenue management
- Collaborative platforms for critical systems management and uptime

Passenger Experience
- Self-service enablement, loyalty system integration and development
- Personalization, mobile-first digital interaction
- Digital marketing and automation

Changing the Game


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